I’m sure you’ve all heard that it takes oodles more muscles to frown than it does to smile.

Now I know that we can’t all be “Little Miss Sunshine” and talk to the birds and animals like Snow White and have mankind’s best interests at heart at all times. But I think we should all strive to follow the Golden Rule: treat each other as you wish to be treated.

A friend of mine is really sensitive to others’ feelings. When she happens upon a cranky or rude waiter or other type of service person, she immediately inquires if they are having a bad day or says something to make them feel better. It is a quality in her that I truly admire and embrace because I am not so gracious, tolerant or accepting. I’m not a completely obnoxious person, but neither am I as thoughtful of others as she.

A recent experience left me with a less than pleasant taste in my mouth. Through the whole incident I was polite and patient. Not my usual self. It must have been because I had someone else with me. I guess I felt I needed to be on my best behavior.

There was a dispute over pricing and I was right and they were wrong and isn’t the customer always right regardless? I kept explaining my side and she hers.

After going around for about 10 minutes, I was ready to throw in the towel, cut my losses and run. Another person stepped into the situation and straightened it all out and in the end, I was somewhat satisfied.

The way I was treated bothered me more than I let on. I was raised by parents who dealt with the public for a living. If there was a discrepancy, it was dealt with fairly and amicably and always to the customer’s advantage because they wanted them to come back. It was our living. It put food on our table, clothes on our backs and a roof over head.

To their way of thinking, return business was much more important than being right. A good lesson to learn.

But I digress. If I had been my friend, I would have inquired about her day or said something nice to make it better. If I had been more like my friend, I would have taken control of the situation and made it better. Shame on me. I could have saved her and I a lot of hard work and we could have both left the encounter in a better mood than we arrived.

Sometimes it doesn’t really matter who is right and who is wrong. In 100 years, no one will care. The most important thing is that we’re here for another day to bring a little smile to someone else. After all, smiles are contagious. Spread one around.