|Sarah Jane ranks 13th in family satisfaction|
|Written by Nancy Spencer|
|Friday, January 18, 2013 2:12 PM|
Sarah Jane Living Center in Delphos ranked 13th among the more than 900 facilities participating in the survey with a score of 94.82 of 100. Administrator Mick Murphy said today he is pleased his facility did so well on the survey.
“The satisfaction of our families is very important at Sarah Jane because we are a dementia unit,” he said. “Our goal is to keep families in the loop with care progress or the lack thereof.”
Murphy said the staff is the main thrust behind the facility’s rating.
“We have an excellent staff with a lot of longevity,” he said. “They are very caring and conscientious and our activities program is the center of care for our patients. We will continue to provide good care with the care we provide,” he added.
The survey, which was revised this year to increase participation and deliver better data, measures how satisfied family members of Ohioans who live in nursing homes are with the care and services their loved ones receive and it is a valuable tool for individuals to help select a nursing home that best meets their needs. The statewide average satisfaction score for facilities was 85.6 (out of a possible 100); 25 facilities scored 93.76 or better.
To read the rest of this article please subscribe or sign in