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Consumers warned of medical alert device scam PDF Print E-mail
Wednesday, July 10, 2013 12:22 AM

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PUTNAM COUNTY — Consumers in our region continue to report they are receiving telephone calls claiming that someone is giving them a medical alert device similar to “Life Alert” and it will be delivered to them free of charge. This device is not associated with any of the established medical alert systems.

It is a nationwide promotion and other BBB’s across the country are receiving similar reports from consumers. The calls originate from at least four different states. When the caller is asked what company is represented, there is no response nor will they say who purchased the device for them.

They do provide a telephone number but, in most cases, when you try to call the number there is no response or you receive a message saying the number has been disconnected. It appears they are using temporary cell phones to make the calls because several different numbers have been provided.

The purpose seems to be to convince seniors to accept the gift and then provide sensitive personal and financial information. After agreeing to accept the “gift” the victim is then billed on a monthly basis for the service.

The BBB has no solid information at this time on whether the device works as advertised.

No one should agree to this because of the very nature of the call. Residents should not give out sensitive financial and personal information to an unknown caller.

This kind of call, and others like it, are always suspect because of their secretive nature and lack of full disclosure as to a real purpose.


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