Ron and Sheree Knippen of Knippen Chrysler, Dodge Jeep of Delphos are proud to have their business ranked No. 1 of 2,081 Chrysler dealerships nationwide in customer service.

“We started out in 1981 as a heavy-duty truck repair and car repair garage so customer service was our main objective because that’s all we did,” Knippen said. “When we added the Chrysler, Dodge, Jeep franchise in 1992, we just carried that through as well as sales.”

With 90 percent of their business coming from repeat customers and word of mouth, Knippen said great customer service is a must.